Everyone realizes the pandemic would affect business but MGM seems to have taken this as an opportunity to gouge it's patrons. MGM has done everything possible to turn customers toward their Casino competition in downtown Cleveland. This comment may not be posted as to it's content, but I may add the staff that is there is mostly friendly. Use your card ? they know where you are every moment and who you are, Can they control the machines ? it's their machine. They will tell you that their pay out is the same as other Racinos, sure if you count the free games they give you and I am sure the the freebies are discounted from the 48% also, Corporations don't give things away for free or from the goodness of their heart. MGM has maximized it's profit by cutting staff, food quality and low payouts, they didn't buy the Rocksino for fun. So wonder why money pay outs are bad, add up your free games, of course some people get lucky and get jackpots with hand pays but not too often. Why do you think they push free games all the time and want you to use your card, simple they paid you in free games and they have an account of it and that comes out of the 48%. Now if you are playing my machine and betting $2.00 a spin and I give you 10 free spins I just paid you $20.00, guess what ! that comes off the 48% and into my pocket because I own the machine, just like Dave and Busters every game cost money and that's how they make their money. The VLT is what it is, A VIDEO LOTTERY TERMINAL, you don't have to scratch off the spots that tell you if it is a winner or not.Īs some of you may know the Lottery keeps 50% of all the money wagered and the retailer is awarded 2% of all sales, this gives you a 48% return on your bet, not too bad huh. Some employees will tell you the machines play randomly as has been told to me and of course I know better as a VLT player for many years. I am a frequent player at MGM Northfield and am amazed that people think they are playing a slot machine and think the machines are playing and paying randomly, this is of course not true with VLT's.
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